What is the 30-30 Service Standard?
At C&D Logistics®, we don’t just want to meet your expectations, we want to exceed them. That’s why we’re focused on our reliable 30-30 Service Standard – to provide you with quick, effective, and friendly service that’s delivered as fast or faster than you could do it yourself.
When you need a quote,
we’ll provide it to you
within 30 minutes
We’ll draw up the
paperwork and process
your shipment within
It is our promise to you
We don’t just want to meet your expectations we want to exceed them. This means we'll quote it within 30 minutes and we'll draw up the paperwork and process your shipment within 30 minutes. We provide you with quick, effective, and friendly service that’s delivered as fast or faster than you could do it yourself.
How is this possible?!
One simple answer: we're passionate and committed people! We handle freight for a wide range of companies, from start-ups to large corporations with revenue exceeding 500 million. Even though we have grown at a consistent rate of 30% annually, our focus has and always will be to provide the best client care and customer service in the industry.
Are there exceptions to the 30-30?
There are times when a quote will take longer, or the shipping contracts will take longer to process -- but those are in certain circumstances. We're transparent about this and will also keep you updated if your request isn't eligible for the 30-30. Here are examples of shipping requests that can't be done under our 30-30 service standard:
- If your product is hazardous
- If you have goods that are liquid
- If your shipping across 3+ countries
Get your quote in 30 minutes!
Fill out the DETAILED QUOTE FORM to get your quote in 30 minutes.
DETAILED QUOTE FORM