Frequently Asked Questions
Who are the carriers C&D Logistics® represents?
C&D Logistics® represents a combination of large multi-national carriers and small transport companies that have sound safety records and maintain a fleet of a minimum of 10 trucks. Our carriers must meet all governmental regulations pertaining to the commercial transport industry in North America.
Is there a cost to use your service?
There are no costs or hidden fees when using C&D Logistics®. You simply pay for the shipping costs on the freight you move.
Does my rate include fuel?
A C&D rate quote will always include fuel, there will be no FSC added to the price you’ve been quoted.
Is this quote in Canadian funds?
All C&D quotes are automatically rated in Canadian funds, unless the client requests USD.
Where can I ship my products to?
We can ship anywhere within North America.
How much money can I expect to save using C&D Logistics®?
The amount of money you’ll save depends on the type of shipping you do and the current discounts you are receiving from your present carriers. At C&D Logistics® we go out of our way to provide you with as many options as possible through our instant quoting system. Through the large volume discounts we receive from our carriers, it’s not uncommon for some of our clients to save up to 50%.
What is a spot quote?
A spot quote is the lowest price we can provide you with for the type of service you are seeking.
Where does my bill come from?
When it comes to billing, you are always dealing with C&D Logistics® and only C&D Logistics®. Regardless of which carrier hauls your freight, any invoices will be applied to your account once the freight is confirmed delivered. If a carrier invoice is sent to your company in error, please contact us ASAP and we will get it resolved.
When do I pay?
Our standard terms are Net 30. If you’d like to pay regularly with credit, we’re more than happy to accept payment this way with a standard 3% processing fee.